Shipping Policy
Delivery Time= Handmade Processing Time + Shipping Time
All of our products are made-to-order, so the time from placing an order to delivery varies depending on the product. Standard orders are usually produced 10-14 Days , while special orders such as customized changes take more time accordingly. All orders are shipped via DHL and usually take 3-7 days to reach your shipping address; but in areas where DHL doesn’t deliver, we use standard shipping services will may take longer time. Once your order is completed and dispatched, you will receive an email with the tracking information. Some orders may arrive earlier than the estimated delivery date if they are ready ahead of schedule.Â
Shipping Carriers
We are committed to delivering your orders swiftly and reliably. To ensure this, we partner with some of the most trusted logistics carriers. For shipments to the USA, Canada, the UK, and Australia, we use the following carriers:
DHL, USPS
Our choice of carrier for your specific order will depend on the shipping destination and the service options available for that location.
Remote Area Shipping Policy
While we strive to reach as many customers as possible, certain logistical limitations prevent us from delivering to some remote areas. Currently, we are unable to ship to the following remote areas:
United States: Alaska, American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Rhode Island, U.S. Virgin Islands.
Please note that this list may be updated over time as we expand our shipping capabilities or face new logistical challenges.
Shipping Time
We accept online orders to shipping addresses internationally, except for some places that can’t be reached by some reasons . To ensure the secure delivery of your order, please make sure your address is true and effective, and check your address before you pay the order.Â
Note: Your shipping address should be a physical address. We do not accept delivery addresses that are only PO Box, Army Post Office, or Fleet Post Office.
Free Shipping Worldwide
Shipping to US/CA/AU/UK:
Shipping Method | Estimated Delivery Time |
---|---|
DHL | 3-7 Days |
Standard Shipping | 7-12 Days |
Please note that our default shipping method is DHL. However, if DHL delivery services are not available in your area, we will resort to standard shipping methods for your order.
Please note that the shipping times we provide are just estimates from our courier services. We can’t be responsible for any delays once your order is on its way, as some factors are beyond our control. But rest assured, we’ll do everything we can to minimize any inconvenience if delays occur.
Currently, we’re unable to process transactions in North Korea, Ukraine, Belarus, Russia, and Iran.
Duty and Taxes
Orders may be subject to custom duties and taxes, and you are responsible for these fees. Please note that LANEWOODS does NOT have any control over custom duties and taxes. We cannot advise as to what the costs will be, as they vary by country. When LANEWOODS provides free shipping, carriers will not charge you any shipping fee. If carriers charge you when delivering, it’s not the shipping cost but the custom duties and taxes that they have paid for you when doing customs clearance during the shipping process; you will be responsible to pay these fees. For more information on these fees, please contact your local customs office.
Delivery
We ship with DHL Express, offering secure delivery with an in-person signature to ensure your package arrives safely. If you choose a signature-free delivery option, please understand that we may not be able to take responsibility for any potential loss of the package.
Thank you for your understanding. If you have any questions or need assistance, please don’t hesitate to reach out to us.
Tracking An Order
You’ll receive an e-mail that confirms your order has been shipped and issues your shipment tracking number. For more details, please view: Track my order